Returns & Exchanges
At Hooga, we want you to love every piece you wear, but if something isn't quite right, we offer a seamless 30-day return policy for all unworn apparel. Simply ensure all original tags remain attached to qualify for a full refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unwashed and unworn items in their original packaging, ensuring all hangtags and labels are securely attached.
Ship It Back
Download and print your pre-paid shipping label, affix it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing